neato:  a thoughtful reader just sent me this.  Like what I was thinking about the other day ("everyone has similar feelings about you" part) - eg, I am right now probably the biggest PITA in someone's life and I don't know it.  I ain't buyin the ebook but I do like what he says -- that it helps de-demonize others' behavior and avoid the trapdoor of projection, which in turn defeat one of my pettest peeves, unproductive wild generalizations (like my favorite, "all women are crazy", which is just as true as "all men are a-holes"), and speed one of my pettest graces, empathic forgiveness.